My cousin opened a small cafe near a college in Jaipur. He thought students = guaranteed sales.
Turns out students wanted cheap stuff, margins too thin. He’s now struggling to even pay rent.
What’s more important for retail — location with heavy footfall, or location with right kind of buyers?
Due to miscommunication between the buyer and delivery agent, the order was rejected. Is there a way to handle this situation.
When I spoke to the buyer, she told me she didn't rejected it and mentioned no delivery was attempted. So I decided to get in touch with the Delivery Agent, but delhivery didn't share his number?
How are you handling such RTOs?
De-Activate COD orders. Customers take full advantage of this payment method. Also settlement costs increase.
I supplied goods worth 15 K to a shop in July, with credit time of 30 days. It is already 45 days, and I have only received 5K from him. This was my 3rd order in last 6 months with them.
What shall I do? I definitely don't want a repeat buyer in early days of my business.
What do you sell? You need to bring down your credit timeline to 15 days. I have not come across a 30 day timeline in retail trade.
Ask them the issue, if they agree to pay within next 7 days, let it be. Else you can be firm with them. You can also ask for part payments even if it is 1000.
Verified Business
Founder
@Vartika Steps your friend can take before taking any considerable actions:
Talk to customers, try to understand what are they not liking in the cafe
Ask these customers, that if they still had to pay this much amount for a coffee, what would they prefer or expected in products as well as service.
Try to see if your friend can apply them or not?